行为设计学：打造峰值体验

48 个概念 · 0 个学习中 · 0 个已掌握

决定性时刻与瞬间思维

POM1POM1 决定性时刻与瞬间思维7 张

决定性时刻Defining Moment未学峰终定律Peak-End Rule未学公开转变仪式Public Transition Ritual未学瞬间思维Moment Thinking未学三类关键事件Three Event Types未学填坑与造峰Fill Pits and Build Peaks未学第一日体验First-Day Experience未学

欣喜时刻

POM2POM2 欣喜时刻10 张

欣喜时刻Elevation Moment未学学习峰值时刻Learning Peak Moment未学进攻式体验设计Offensive Experience Design未学欣喜三原料Three Elevation Ingredients未学合理性磨平峰值Reasonableness Flattens Peaks未学战略惊喜Strategic Surprise未学半随机惊喜Semi-Random Delight未学小规模打破日常脚本Small Script Break未学新鲜感与记忆密度Novelty and Memory Density未学变革峰值时刻Transformation Peak Moment未学

认知时刻

POM3POM3 认知时刻8 张

认知时刻Insight Moment未学被现实绊倒Trip Over the Truth未学认知三条件Insight Design Formula未学关注问题而非解决方案Lead with the Problem未学突破自我Stretch for Insight未学低谷中的支持性助推Supportive Push in a Pit未学高标准+信心+方向+支持High Standards + Assurance + Direction + Support未学失败免疫Failure Immunity未学

荣耀时刻

POM4POM4 荣耀时刻10 张

荣耀时刻Pride Moment未学认可他人Recognition未学私人化高频认可Personal Frequent Recognition未学量身定制认可Symbolic Recognition未学规模化个人感谢Scaled Personal Gratitude未学多设里程碑Multiply Milestones未学关卡化目标Level-Based Goals未学挖掘成就Surface Hidden Milestones未学锻炼勇气Practice Courage未学勇气感染Courage Contagion未学

连接时刻

POM5POM5 连接时刻11 张

连接时刻Connection Moment未学共同使命感Shared Purpose未学统一步履的时刻Synchronizing Moment未学共同难处Shared Struggle未学倾听式家访Listening Home Visit未学回应性互动Responsiveness未学以对方为中心的问题What Matters Question未学自我披露阶梯Self-Disclosure Ladder未学转变通知包装Transition Announcement Design未学抓住顿悟Seizing Insight未学宝贵时刻Precious Moment未学

边界：如何处理创伤时刻

POM6POM6 边界：如何处理创伤时刻2 张

创伤后成长边界Post-Traumatic Growth Boundary未学创伤中的回应性支持Responsive Support After Trauma未学